Your privacy is important to Kapsch TrafficCom AG, a Kapsch Group company.
This notice explains our practices for the Kapsch TrafficAssist App (the App).
Contacting us
If you have general questions or wish to contact customer Service for assistance, please email ktc.info@kapsch.net. For questions specifically about this Privacy Notice concerning the App please contact the Data Protection Officer by email at privacy@kapsch.net.
Who we are
Kapsch TrafficCom AG (Kapsch) is a Kapsch Group company, a global organization with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to protect your personal information all over the world. When we do so, we are regulated under the European Union and relevant international Privacy Laws, and we are responsible as controller of that personal information for those laws.
Purpose of the TrafficAssist App
The Kapsch TrafficAssist App connects to the backend of your Service Provider (SP) and provides you with real time location based service messages the SP sends. The App also sends location information to the backend of the SP.
We use crashlytics to identify software failures.
Information the App collects
The App requests that you select your SP and connects to the respective backend.
The App generates an installation ID during the installation process used to register your device at the backend of the SP, to enable the backend to send relevant data to the app.
Location based messages transmitted to the App are transient. The data is immediately deleted once it leaves the screen. Data messages cannot be recalled in the App.
In case of an App failure, an automatic crash report is sent to investigate the root cause.
Kapsch does NOT receive, collect, process, store, sell, nor share personal or sensitive data through the use of the App. The foregoing includes:
- Precise or approximate device location,
- Personally identifiable information,
- Financial and payment information,
- Authentication information,
- Your phone or contact book data
- Inventory of other installed apps on your device,
- Device messages – emails, SMS, MMS
- Photos, videos, files and documents,
- App activity, information and performance,
- Your health and fitness data
- Web browsing, and
- Other sensitive device or usage data.
We DO NOT use cookies, web beacon or other technologies that collect information about you and your use of our service, your interactions with us, information regarding your mobile phone, computer, nor any other device used to access the App.
We DO NOT collect non-identifiable information from your download or utilization of the App.
We DO NOT advertise our services on the App.
Children
The App is not targeted to children. You must be 16 years of age or older to subscribe to the App. In certain jurisdictions, the age of the majority may be older or younger than 16; in which case, you must satisfy that age to download or utilize the App.
Your Data Protection Rights
If you have any other questions regarding our privacy practices, please contact our Data Protection Officer by email at privacy@kapsch.net. We respond to all requests we receive from individuals wishing to exercise their data protection rights following applicable data protection laws. Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with the supervisory authority of their jurisdiction, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes their Data Privacy Regulation. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks.
Changes to this Privacy Notice
This Privacy Notice will be updated from time to time in response to changing legal, regulatory, or operational requirements. We will notify any such changes (including when they will take effect) under the law. If you do not wish to acknowledge or accept any updates to this Privacy Notice, you may cancel your use of the App. To see when this Privacy Notice was last updated, please see the “Last Updated” section below.
Last updated: April 26, 2023